Terms & Conditions | peraplay Official Online Casino Philippines

1. Acceptance of Terms

By accessing and using the peraplay platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you, the user, and peraplay. If you do not agree with any part of these terms, you must immediately cease using our services.

We reserve the right to update these terms at any time. Your continued use of the platform following any changes constitutes your acceptance of the updated terms.

2. Eligibility

To use our services, you must be at least 18 years of age, or the higher legal minimum age required in your jurisdiction. By registering, you confirm that you have the legal capacity to enter into this agreement.

Access to the platform is restricted to users located within the Philippines. Use of a VPN or other tools to bypass regional restrictions is strictly prohibited.

3. Account Registration & Security

Users must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials.

• One Account Policy: Only one account is permitted per individual, household, or device.
• Verification: We require identity verification (KYC) before processing withdrawals.
• Security: You are responsible for all activity occurring under your account. If you suspect your account has been compromised, contact our support team immediately.

4. Deposits & Withdrawals

We support various payment categories to facilitate your gaming experience. All transactions are processed in PHP (₱).

• Limits & Timing: Transaction limits and processing times are displayed within your account and may vary based on the chosen payment method.
• Ownership: All deposits and withdrawals must be made using payment methods registered in the name of the account holder. Third-party payments are not permitted.
• Payouts: Account verification is a mandatory prerequisite for all withdrawal requests.

5. Bonuses & Promotions

Each promotional offer is subject to its own specific terms. For current offers, please visit our Promotions Page.

• Wagering Requirements: Bonus funds typically carry playthrough requirements that must be met before they can be withdrawn as cash.
• Separation of Funds: Bonus funds are treated separately from real cash deposits.
• Maximum Bets: We may impose limits on the maximum bet size allowed while a bonus is active.
• Abuse: Any attempt to manipulate bonus systems will be considered bonus abuse and may result in the forfeiture of funds.

6. Game Rules & Fair Play

The integrity of our games is paramount. All game outcomes are generated by certified Random Number Generators (RNG) provided by our licensed game suppliers.

• Technical Glitches: If a round is interrupted by a technical failure, the round may be voided, and stakes will be refunded to the player.
• Disputes: Disputed rounds will be investigated based on the logs provided by the game supplier. The supplier's decision is generally final.

7. Prohibited Activities

The following activities are strictly prohibited and may lead to immediate account suspension and loss of funds:

• Fraud, collusion, or the use of bots and automation software.
• Arbitrage, hedge betting, or exploiting technical glitches.
• Money laundering or using the platform solely for currency exchange.
• Requesting chargebacks from payment providers.
• Opening multiple accounts to claim bonuses multiple times.

8. Responsible Gambling

We are committed to ensuring a safe gaming environment. We provide tools to help you manage your play, including deposit limits, session reminders, and cool-off periods.

Self-Exclusion: Users may request self-exclusion. Once a self-exclusion period is set, it cannot be cancelled early. For more details, please visit our Responsible Gaming Page.

9. Intellectual Property

All content, logos, trademarks, and software on this website are the property of peraplay or its partners. You may not reproduce, modify, or distribute any part of the site without prior written consent.

10. Availability & Liability

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, the platform may be interrupted for scheduled maintenance or unforeseen technical reasons.

We reserve the right to correct obvious errors in displayed odds, account balances, or payout calculations that result from technical malfunctions.

11. Suspension & Termination

We may suspend or terminate your account if you breach these terms or engage in prohibited activities. During an investigation, account funds may be frozen.

Upon termination, remaining balances will be handled according to the nature of the breach, which may include the return of original deposits minus any fraudulent winnings.

12. Data Protection

Your privacy is important to us. We collect and process your data in accordance with our security standards. For a detailed explanation of how we handle your information, please read our Privacy Policy.

13. Complaints & Disputes

If you have a concern, we encourage you to use our internal complaint channels first. Please provide your account ID and a detailed description of the issue to our support team.

We aim to resolve all disputes fairly and promptly. If a resolution cannot be reached internally, the matter will be handled through the applicable channels for the region.

14. Changes to These Terms

These terms may be modified periodically. The current version is always available on this page. Please check the "Effective Date" at the top of this page to ensure you are reading the most recent version.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please reach out to us through the official support channels available on our Support Page.